AYR MEDICAL GROUP APPOINTMENTS
Booking your appointment with Ayr Medical Group is simple and convenient. Choose from multiple booking options to find the time and doctor that works best for you and your family.
If you or a family member feel unwell with flu-like symptoms, please call us before presenting to the clinic
Online Booking Via Our Website
Use the "Book Appointment" button at the top of any page to access our online booking system. Select your preferred appointment type, doctor, and available time slot.
Online Booking Via AMS Connect App
Download our FREE AMS Connect app for even easier booking on the go. Available for both iOS and Android devices.
For detailed app setup instructions, visit the App Store or Google Play store, or check the AutoMed Systems website for comprehensive app information.
Phone Bookings
Call us on (07) 4783 9100 during business hours to book your appointment.
Our friendly reception staff can help you find the best appointment time and answer any questions about our services.
Standard Consultations
These appointments offer mixed billing options with fees at the discretion of each doctor. Suitable for routine consultations and ongoing care needs.
Private Fee Appointments
Private fee appointments are generally available much sooner than standard consultations. Perfect when you need to see a doctor quickly or prefer guaranteed availability.
Bulk Billing Appointments
Available Monday to Friday and Saturday mornings for Medicare rebateable services, though availability may vary by preferred doctor or time slot.
Emergency Appointments
Emergency appointments don't require advance booking. However, when routine appointments are filled, urgent cases are referred to registered nurses for assessment.
Practice Hours
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Mon – Fri 8:00am - 5:15pm
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Saturday 8:00am - 11:00am
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Sunday Closed
After-hours assistance is available via the GP helpline by calling 1800 022 222, or through our on-call doctor service for urgent medical care.
APPOINTMENT POLICIES
Key Information for All Patients
Understanding our appointment policies helps ensure you receive the best possible care with minimal delays.
Appointment Duration
Standard appointments are scheduled at 10-minute intervals.
If you think you will require more time, please ask the receptionist when making your appointment to ensure adequate consultation time.
Long Consultations Available
Extended appointments can be arranged when needed. Please request a longer consultation when booking if your situation requires additional time for comprehensive assessment and discussion.
- New patients to the practice
- Two or more health problems
- Mental health care plans
- Medical examinations and insurance forms
- Complex health assessments
Cancellation Policy
Please provide adequate notice if you need to cancel your appointment. Failure to cancel will attract a non-attendance fee and helps us offer that time to other patients who need care.
When Your Preferred Doctor Isn't Available
From time to time, patients may be unable to book with their preferred doctor. When this occurs, every effort will be made to accommodate you with another doctor at Ayr Medical Group.
All doctors in the practice have access to your medical records. Consider having a second preference to avoid disappointment and reduce waiting times.
Punctuality
Please arrive a few minutes early for your appointment to complete any necessary paperwork, especially if you're a new patient.
WHAT TO BRING
Medicare Card
Medical Records
Current
Medications List
Health Insurance Details
NEW PATIENT APPOINTMENT
New Patients Welcome
If you’re new to Ayr Medical Group, we’re excited to welcome you to our practice family. Here’s what you need to know:
Online Registration Required
All new patients must complete online registration through our website using the "Book Appointment" button before their first appointment.
Your first appointment will be a comprehensive private consultation to ensure we understand your health history and can provide the best possible ongoing care.
APPOINTMENT REMINDERS
These important details will help you prepare for your appointment and ensure you get the care you need.
Doctor Availability
The doctors don't have set schedules and will periodically let administration staff know when they'll be available at the clinic.
This flexibility allows us to accommodate varying patient needs and provide the best possible care.
Nurse Assessment
Our experienced registered nurses are available to assess urgent cases and provide guidance when routine appointments are fully booked.
By being here, caring about your health
YOU'VE TAKEN THE FIRST STEP.
Now let us take care of the rest. Book when you’re comfortable, and experience healthcare that truly puts your wellbeing first.
Scan to download the AMS Connect App
Download our free app for easy scheduling, appointment reminders, and direct practice communication.
